For any undamaged product, simply return it with its included packaging, along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following:
(i) Products can be returned only in the country in which they were originally purchased; and
(ii) products which are purchased and unsealed are not eligible for return.
To begin the return process, please email: firstname.lastname@example.org with your order number and reason for your return and we will get back to you within 24 hours.